Pioneering: weather compensation, carbon flexing and demand diversification services

HeatSage, Connected Response’s smart heating control technology, was developed to improve the heating experience and lower the bills of households reliant on electric storage heaters and hot water systems.

The Challenges

• Improving the heating experience of the 30 leaseholders and 187 social housing tenants in the iconic, brutalist Trellick Tower designed by Hungarian architect, Ernö Goldfinger, the inspiration for Ian Fleming’s gold smuggling villain of the same name
• Charging storage heating at times when grid carbon intensity is low
• Harnessing the flexibility of electric heating and hot water loads to benefit consumers and networks

The Solutions

Weather compensation

• HeatSage smart controls installed in Trellick Tower’s 217 flats. HeatSage facilitated the dynamic charging of electric storage heaters and hot water systems; the result was a 35% reduction in energy consumption
• Heaters charged in line with tomorrow’s local temperature forecast

Carbon flexing

• 30 Trellick Tower households volunteered to take participate in the UK’s first real-world carbon flexing trial in March 2024. In the Carbon Flex project, we heated the resident’s storage heaters at times when the grid carbon intensity signal was low
• Carbon savings over the period of the trial were 15%. Residents reported no impact on their heating or hot water experience

Demand Diversification Services (DDS)

• Connected Response is collaborating on a major DDS test project with a Distribution Network Operator (DNO).
• The HeatSage technology platform, now installed in over 12,000 UK households, provides the DNO with access to a substantial load which can be dynamically controlled to help balance energy supply and demand.

You can download a PDF of the Trellick Tower case study below: