Radio Teleswitch Service (RTS) Shutdown Support Services
The challenge for social housing landlords: why you should be concerned
The Radio Teleswitch Service (RTS) Shutdown will take place in June 2025
For your tenants reliant on electric storage heating and hot water (ESH/HW), RTS transmits the signal that switches the ESH/HW ‘on’ and ‘off’ in line with the off-peak charging window of the Economy 7 tariff, or equivalent.
ESH/HW is prevalent in the UK’s social housing tower blocks and multi-dwelling units (MDU).
‘The technology that supports RTS meters will be phased out from 30 June 2025. Without the technology to tell RTS meters when to switch between peak and off-peak rates, they may no longer work properly, and it may mean that a consumer’s heatign and hot water supply stops functioning as normal.‘
www.ofgem.gov.uk
See also: The Radio Teleswitch Service switch-off: What you need to know – Energy UK
Speak with Nick Huston or our Glasgow-based team to discuss how our RTS Shutdown Support Services could help you and your tenants.
Nick Huston
07345 598038
nickhuston@connectedresponse.co.uk
Glasgow Office
0800 246 5561
info@connectedresponse.co.uk
RTS Shutdown Support Services for social housing landlords
Connected Response can provide expert direction and support to guide social housing landlords safely through the RTS Shutdown, ensuring the interests of your tenants are protected.
Services provided include:
- RTS Shutdown Surveys – summary breakdown of RTS metering and teleswitching across a social housing landlord’s portfolio
- RTS Shutdown Action Planning – guidance on how to replace RTS meters and switches, the options available, and budget costs and timescales
- RTS Shutdown Action Plan Implementation – full project management for an RTS meter/switch replacement programme, including tenant engagement
- RTS Shutdown Education – bringing leadership teams and housing officers up to speed on RTS Shutdown challenges and solutions
Learn more about the RTS Shutdown
Downloads:
RTS Shutdown Briefing Paper
To help social housing landlords understand more about the background to the RTS Shutdown and its implications for them and their tenants, we have researched and published an RTS Shutdown Briefing Paper.
RTS Shutdown White Paper
This White Paper is based on an article that originally appeared in the Energy Spectrum bulletin produced by Cornwall Insights.
RTS Shutdown Support Services Brochure
Brochure introducing the RTS Shutdown Support Services provided by Connected Response
To download these documents simply click on the relevant icon below.
Webinar - Preparing for the Radio Teleswitch System (RTS) switch off
On Thursday 13th June, Connected Response hosted a webinar attended by over 100 social housing landlords and other parties with an interest in the Radio Teleswitch Systems (RTS) switch off. The webinar provided the latest information on the phased RTS switch off, went through the options available to social housing landlords, and featured presentations from Colin Reid (Wheatley Group) and Claire Mottram (Trust HA).
The slides from the webinar can be accessed by clicking on the images below.
You can watch a recording of the webinar by clicking on the link below:
Preparing for the Radio Teleswitch Service (RTS) switch-off-20250619_110547-Meeting Recording.mp4
If you have any questions regarding the RTS switch off, please contact the Connected Response head office on 0800 246 5561.
